Last updated: July 21, 2026AyazWood LLC (“AyazWood,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit
ayazwood.com, request a quote, contact us, submit an online form, or otherwise interact with our products and services.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information you voluntarily provide to us may include:
- Full name
- Phone number
- Email address
- City, ZIP code, property address, or project location
- Sauna model or product of interest
- Preferred installation timeline
- Backyard, lot size, site conditions, or project details
- Consultation, delivery, installation, customization, or financing-related information
- Any other information you choose to provide through forms, emails, phone calls, text messages, consultations, or other communications
Technical and Usage Information
When you use our website, we or our service providers may automatically collect certain information, including:
- IP address
- Browser type
- Device type and operating system
- Pages visited
- Time spent on the website
- Referring website or source
- Website interactions
- Cookie identifiers
- Analytics and performance data
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and quote requests
- Prepare estimates and project proposals
- Help you select an appropriate sauna model, size, layout, heater, finish, or custom setup
- Review your property, installation area, or project requirements
- Schedule consultations, delivery, installation, service, or support
- Process and manage customer requests
- Communicate with you about your inquiry, quote, purchase, project, delivery, installation, warranty, or customer support
- Provide information about AyazWood products and services
- Improve our website, products, services, advertising, and customer experience
- Analyze website traffic and performance
- Prevent fraud, misuse, security threats, or unlawful activity
- Comply with applicable legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. How We Share Information
We may disclose personal information only when reasonably necessary, including:
- To website hosting, form processing, analytics, customer relationship management, communication, advertising, and other service providers
- To delivery, installation, electrical, permitting, financing, manufacturing, or project-related partners when necessary to fulfill your request
- To payment or financing providers when you choose to use their services
- To professional advisers, including attorneys, accountants, insurers, and consultants
- When required by law, regulation, subpoena, court order, legal process, or government request
- When reasonably necessary to protect the rights, safety, property, customers, employees, or business operations of AyazWood
- In connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction
Service providers and project partners may only receive the information reasonably necessary to perform their services.
4. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Make the website function properly
- Remember user preferences
- Understand how visitors use the website
- Measure website traffic and performance
- Improve our content and services
- Support advertising and marketing activities
You can control or disable cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain website features.
Third-party analytics and advertising providers may process information according to their own privacy policies.
5. Communications
When you submit a form, request a quote, call, email, or otherwise contact us, we may use the information you provide to respond by:
- Phone
- Email
- Text message
- Other communication methods connected to your request
Communications may relate to your inquiry, quote, consultation, order, project, delivery, installation, warranty, service, or customer support.
We will not send recurring promotional text messages unless we have obtained any consent required by applicable law. Consent to receive marketing communications is not a condition of purchasing a product or service.
You may opt out of marketing emails by using the unsubscribe option included in the message. You may opt out of text messages by replying
STOP. Message and data rates may apply.
6. Financing and Third-Party Services
Our website may provide access to financing services, payment tools, embedded content, social media platforms, maps, videos, analytics services, contact forms, or other third-party features.
When you interact with a third-party service, that provider may independently collect and process your information according to its own terms and privacy policy.
AyazWood does not control and is not responsible for the privacy, security, availability, or content practices of third-party websites and services.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to your inquiry
- Provide requested products or services
- Manage an active or completed project
- Provide warranty or customer support
- Maintain appropriate business and transaction records
- Resolve disputes
- Enforce agreements
- Meet legal, tax, accounting, insurance, and regulatory requirements
Retention periods may vary depending on the type of information and the reason it was collected.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, electronic storage system, or method of transmission over the Internet is completely secure. Therefore, we cannot guarantee the absolute security of your information.
9. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request information about how your personal information is collected, used, or disclosed
- Object to or restrict certain processing activities
- Opt out of certain marketing communications
- Withdraw consent where processing is based on consent
We may need to verify your identity before completing a privacy request. Certain information may be retained when required or permitted by law.
To submit a request, contact us using the information provided below.
10. Children’s Privacy
Our website, products, and services are intended for adults and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, business operations, or legal requirements.
The revised version will be posted on this page with a new “Last updated” date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
AyazWood LLCMiami, Florida
Website: ayazwood.com
Phone: 1-888-789-7999
Email:
hello@ayazwood.com